ThePharmaNetwork LLC and Ascend Laboratories LLC (“Ascend”, “We”, ‘Our’) having its registered office at 339 Jefferson Road, Suite 101, Parsippany, NJ 07054 USA; operates https://www.ascendlaboratories.com/. We are committed to protect the privacy and security of your Personal Information, as defined below. We advise you to carefully read this Privacy Policy (“Policy”) so that you are aware of how, where, and why we are using your personal information. By using our website or providing us Personal Information, you agree to the following terms:
PURPOSE
Ascend recognizes that privacy is of key importance and we want you to be familiar with how we collect, use and disclose your information. This Policy describes the privacy practices in connection with information that we collect through various channels including the websites we own and operate (collectively, the “Websites”), through the software applications made available by us for use on or through computers and mobile devices (the “Apps”), through our social media pages that we control (collectively, our “Social Media Pages”), through email messages and through your communications with us (collectively, including the Websites, the Apps and our Social Media Pages, the “Online Services,” and together with offline and sales channels, the “Services”). Our Policy does not govern our collection of information through any means other than through the Services and it does not govern the collection of information by any third parties. This Policy applies to Websites on which it is found posted.
COLLECTION OF INFORMATION
We may collect personal information on this Websites, including information we collect while performing business transactions and information we collect from other sources, as permitted by law.
“Personal Information” is information that identifies you as an individual or relates to an identifiable individual. “Other Information” is any information that does not reveal your specific identity or does not directly relate to an individual.
We may collect your Personal Information including but not limited to:
If you contact us, we may keep a record of that correspondence. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
If you submit any Information relating to other people to us or to our service providers in connection with the Online Services (e.g., if you make a purchase or register for another individual), you represent that you have the authority to do so and to permit us to use the Information in accordance with this Policy.
We and our service providers may collect Information in a variety of ways, including:
USE OF YOUR PERSONAL INFORMATION
We generally use the information for different purposes, including but not limited to establishing and enhancing our relationship with our users, as well as:
Communication – We may use your information to administer and provide services you request or have expressed an interest in, to communicate with you in case of any inquiry or support. With your consent where required under law, for sending newsletters, updates and promotional materials, for seeking your opinion and feedback and personalize. To notify you about changes to our service, and/or tailor any communications that we may send you.
Career Offering – We provide career options on our Websites for the users. They can apply to them using our online forms/links by registering with us. Once you are registered with us, we may use your Personal Information for various job openings that we have in our company and for sending you communication in case of job vacancies.
Advertising – We may use your information to carry out advertising and market research based on behavioral metrics, geo-location data, demographic data and marketing preferences we capture. We may permit certain third party companies to help us tailor advertising based on use.
Activity Tracking – We may use your information to track your activity on our digital platforms and personalize and improve your experience. This can be used to create an individual profile for you so that we can understand and respect your preferences or for profiling purposes to enable us to personalize and/or tailor any marketing communications that you may consent to receive from us.
Optimization- We may use your information to operate, improve and maintain our site, to prevent fraud and abuse.
Information Sharing – We may use and share your information with our parent company and third parties with whom we have contractual relationship.
Business Purposes - Data analysis, audits, security and fraud monitoring and prevention, developing new products, enhancing, improving or modifying our Services, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities. To meet legal (out tax and accounting obligations), regulatory, pharmacovigilance and compliance requirements, in particular to respond to requests for information from government authorities and to comply with all legal and self-regulatory obligations including transparency and disclosure obligations.
Third Party Services - This Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any site or service to which the Services link, third party payment services, or any third-party websites. The inclusion of a link on the Online Services does not imply our endorsement. We have no control over, and are not responsible for, this third party’s collection, use and disclosure of your Information.
In addition, we are not responsible for the information collection, use, disclosure or security policies or practices of other organizations, such as, but not limited to Facebook, Apple, Google, Microsoft, RIM or any other app developer or social media platform provider.
We keep your Personal Information only for the duration of legitimate business requirements or as required by law.
DISCLOSURE OF INFORMATION
Ascend is a part of a global organization that provides a global service. Sharing information cross border is at times essential to the Services. As a result, we may, subject to applicable law, transfer Information collected in connection with the Services, to these entities in countries where information protection standards may differ from those in the country where you reside. By using our Services and Website, you agree that we may transfer your Personal Information globally and process it or store it on equipment located in other countries outside the country where you reside in line with the above-referenced policies.
As a part of a global organization, we may disclose your Personal Information with our affiliate’s staff, other functions and legal entities of the same group, servers, entities and partners or other trusted third parties so that they may process Personal Information on our behalf, help us conduct our business, service our customers, provide IT support, and/or database hosting; when necessary, we might disclose the information to government authorities, regulatory agencies and law enforcement officers if required for the legal protection of our legitimate interests or in compliance with applicable laws. We may also transfer your data to third party service providers and web analytics tool providers. Ascend may permit certain third party companies to help Ascend tailor the advertising that it thinks may be of interest to you, based on your use of our Websites.
CHILDREN’S PRIVACY
The Services are not intended for users under the age of 18. We do not market to or solicit information from anyone under the age of 18, and we request that they do not provide any Personal Information through the Services.
SECURITY OF INFORMATION
We have implemented appropriate physical, electronic, procedural and managerial procedures to safeguard your information against loss, unauthorized access, misuse or modification. We require any third parties processing your information to do the implement the same levels of protection with respect to your data. We strive to use commercially acceptable means for protecting your information. If you have reason to believe that your interaction with us is no longer secure or has been compromised, please immediately notify us via email at data.privacy@ascendlaboratories.com
CHANGES TO THE POLICY
This Policy is effective as of September 1st, 2020. We reserve the right to update or change this Policy at any time, and we will make available the updated Policy at the earliest by providing a prominent notice of change on the Websites. You should check the Policy periodically. Your continued use of the Websites after we post any modifications to the Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Notice.
THIRD PARTY WEBSITES
From time to time we may provide links to the websites of other organizations, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
YOUR RIGHTS
If you no longer want to receive marketing-related emails from us, you may opt-out by following the instructions in any such email you receive from us. In addition, you can also opt-out from communications by emailing the contact information provided below.
We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt-out of receiving marketing-related emails from us, we may still send you important administrative messages, from which you cannot opt-out.
If you would like to review, correct or update Personal Information that you have previously provided to us, you may contact us at the contact information provided below.
In your request, please make clear what Personal Information you would like to have changed, whether you would like to have your Personal Information suppressed from our database, or other limitations you would like to put on our use of your Personal Information. We may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.
ADDITIONAL STATE-SPECIFIC INFORMATION FOR UNITED STATES RESIDENTS
Some states have state specific rights for their residents. See below to learn more about those state specific rights.
If you have any questions or if you’d like to exercise your choices or rights, contact us via:
E-mail at data.privacy@ascendlaboratories.com
Mail at 135 Rt 202/206, Suite 15, Bedminster, NJ 07054 USA – Attention to: Data Privacy
Phone: (201)476-1977
Individual customers who reside in California, and whose Personal Information we have collected, disclosed, or sold, may acquire certain rights regarding their Personal Information, including the right of access, the right to deletion, the right to opt-out of the sale of your Personal Information, and the right to not be discriminated against.
California Resident’s Right of Access
Your right of access allows you to request certain information about your Personal Information we are collecting, disclosing for a business purpose, or selling, which may include affiliates within our business group. The information you are entitled to will depend on the specific actions that we take with your Personal Information. Please note, in addition to other forms of Personal Information, we may perform the following actions on the categories of data disclosed below:
If you are a California resident, you may request that we
We will respond to your request to exercise your rights within forty-five (45) days of receiving such request to exercise your rights, extendable up to ninety (90) days upon notice to you with an explanation of the delay. We must be able to readily verify your identity before acting on any requests submitted and may ask you to provide us with certain information in order to do so. Such requests may be made no more than twice per calendar year. We reserve our right not to respond to requests submitted by methods other than as specified and provided for in this section.
It is your right to not be discriminated against for exercising any of these California-based rights and Ascend will not deny you goods or services, change the prices or fees that you are charged, provide a different quality of good or service, or suggest any of the preceding if it is your intention to exercise any of the California based rights herein.
You may be entitled under applicable law to ask Ascend for a copy of your information, to correct it, erase or restrict its processing, or to ask us to transfer some of this information to other organizations. We will process your personal data in accordance with your explicit consent (by using the Services, you hereby consent to our processing), to fulfill a contract, as required to conduct our business and pursue our legitimate interests, and to respond to legal requests by government entities. Your data is not used to make automated decisions. We will store and hold data collected in accordance with this Privacy Policy outside of the European Economic Area, and will process it outside of the European Economic Area. You may also have rights to object to some processing. These rights may be limited in some situations – for example, where we can demonstrate we have a legal requirement to process your personal data.
Where you have consented to the processing of your data, you may withdraw such consent at any time.
You have an absolute right to opt-out of processing for direct marketing purposes at any time. You can do this by contacting us using the details set in the Contact Information section.
If you have any concerns about how we process your personal data or wish to exercise any of your rights or wish to obtain other information, such as a copy of a legitimate interests balancing test, you can get in touch with us. We hope that we can satisfy any queries you may have about the way in which we process your personal data. However, if you have unresolved concerns you also have the right to complain to the data protection authority in the location in which you live, work or believe a data protection breach has occurred.